this reason we have noticed that today many brands, interviewed by Reting, are structuring themselves to organize an internal academy: the latter must be solid and well organized so that the affiliate, in addition to learning the concepts during the courses, also knows how to apply them in practice.
The biggest mistake a franchisor
can make is to think that the new affiliate is capable of acting as a leader right away and knows how to manage cash flows.
Support and guidance are also essential during this phase… especially during management.
Very often, those who have never led a phone number list team imagine that the mere authority of being the boss automatically transfers leadership.
Authority, however, is something else entirely: it is acquired there is another problem to solve in the field, by creating trust in daily work relationships.
The last aspect, considered the hardest work, concerns the emotional side.
The entrepreneur must push
the affiliate to become more empathetic, affable with customers and to take a real and true interest in his end customers, satisfying them in every way b2c fax through the product provided to them.
As you may have understood, academy training touches on many points.