An automated appointment booking system has both internal and client benefits. In addition to boosting productivity, it also improves the customer experience and helps capture more business opportunities.
Time savings: These tools eliminate the time spent exchanging emails
texting, or calling to schedule appointments. For example, the public relations firm Muck Rack estimates it saved a total of 406 hours of work by automating interview scheduling for its recruitment campaign targeting 135 new employees.
- More leads and more customers : By allowing appointment bookings at any time, businesses are no longer limited by business hours and can capture more opportunities. A Forrester study of four large organizations (Atlassian, DocuSign, Semrush, and GardaWorld) found that using Calendly generated a 318% return on investment .
- Greater customer satisfaction: Offering autonomy and flexibility improves service perception. Your customers choose when to connect with you, without waiting or manual management.
Comparison: The 8 best online appointment booking programs Advantages of appointment
This section takes a detailed look at eight of the whatsapp data best appointment scheduling apps on the market. The selection criteria are based on the number of positive reviews on Capterra and the availability of free versions or plans priced appropriately for small businesses and freelancers.
The methodology for comparing tools is based on a list of fixed parameters :
- Capterra rating and number of reviews as of the article’s update date.
Free version and prices
- If it offers a free version and what it includes
- Pricing of initial payment plans, including which ones offer unlimited bookings and reminders
Integrations
- Synchronization with external calendars what is the difference between a lead capture page and a landing page? from Google, Outlook, or others.
- Integrations with external apps (native and via Zapier). If an integration with Brevo is available, it is mentioned.
Online payments and other features Advantages of appointment
- Tools or integrations for online payment management and which pricing plan they are available on
- Other notable features of the software
Brevo Meetings
- Capterra Rating : 4.6 (2,829 reviews, applicable to the entire Brevo platform)
Brevo Meetings is an appointment scheduling service integrated into the Brevo platform (including the free version), which is compared country list equally to the other programs in this comparison. Meetings allows you to create a booking page and sync it with your calendar and video conferencing software.